Overview

At Vogue Ventures, we are committed to ensuring your complete satisfaction with our products and services. If you are not fully satisfied with your purchase, please review our Refund and Returns Policy outlined below.

Returns
You may return most new, unopened items within 7days of delivery for a full refund or exchange. To be eligible, items must be unused, in their original packaging, and in the same condition as when you received them. Personalized, custom-made, or intimate products may not be eligible for returns unless defective or damaged.

To initiate a return, please contact our customer service team at [contact@vogueventures.com] with your order number and reason for return. We will provide you with detailed instructions on how to return your item.

Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 to 10 business days to your original method of payment. Shipping costs are non-refundable, and you will be responsible for the return shipping charges unless the item was defective or incorrect.

Exchanges
If you wish to exchange an item, please contact us within 7days of receiving your order. Exchanges are subject to product availability. If the exchanged item is of lesser value, a refund of the difference will be issued. If the exchanged item costs more, you will be asked to pay the difference.

Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately at [contact@vogueventures.com] with photos of the issue. We will arrange for a replacement or refund at no additional cost to you.

Contact Us
For any questions regarding refunds or returns, please reach out to our support team. We are here to assist you and ensure a smooth and fair process.