At Vogue Ventures, we understand that sometimes you may need to cancel your order or request a refund. This policy explains the terms and conditions related to cancellations and refunds to ensure transparency and a smooth experience for our customers.

Order Cancellation
You may request to cancel your order within 24 hours of placing it. To initiate a cancellation, please contact our customer support team immediately at [contact@vogueventures.com] with your order details. Orders canceled within this timeframe will receive a full refund.
If the order has already been processed or shipped, cancellation may not be possible. In such cases, please refer to our Returns Policy for guidance on returning items after delivery.

Refund Eligibility
Refunds are available for canceled orders processed within the cancellation window or for returned items that meet our return criteria. Items must be unused, in original packaging, and in the same condition as when received. Personalized or custom-made products are generally non-refundable unless defective or damaged.

Refund Process
Once we receive your cancellation request or returned item, our team will review it and notify you of the refund approval status. Approved refunds will be processed within 7 to 10 business days to the original payment method. Please note that shipping charges are non-refundable unless the cancellation was due to our error.

Partial Refunds
Partial refunds may be issued in cases where the returned product shows signs of use, damage, or missing parts.

Non-Refundable Items
Gift cards, downloadable software, and personalized products are non-refundable unless faulty.

Contact Us
For cancellation requests, refund inquiries, or any related concerns, please contact Vogue Ventures at [contact@vogueventures.com]. Our customer service team is here to assist you promptly.